Sunday, January 19, 2014

End-Users,
Can't Live With Them, Can't Bury Them Up To Their Necks In An Anthill

After a month of doing end-user tech support in Sydney,
Last night I awoke after a vivid dream of being unable to resolve an access issue...
I kept repeating the same two sentences over and over...

"Have you tried turning it off and then on again?"
"Are you absolutely sure it's connected to the correct SSID?"
(This is the WiFi equivalent to "Are you sure it's plugged in?")

Ok, that's it. No more borscht milkshakes at 11:30 PM.

TBG- ΜΟΛΩΝ ΛΑΒE

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